Rules & Policies
- Please notify your arrival time because there’s no reception here.
- Check-in: 5pm – 8 pm (can be more flexible) / Check-out: 11am. You can leave your luggage after your check-out and keep a free access to the house before leaving. Just notify us.
- Breakfast is served downstairs in the common area. Please advice at what time you would like to have your breakfast. Normal time is 7:30am to 10:30am (flexible on demand)
- This house is non-smoking. A terrace is available for smokers.
- To consider the sleep of everyone in the house, it is asked to respect the silence after 22:30 in the stairwell, in the rooms and on the terrace.
- It’s strictly forbidden to invite external guest in the house. If you have a special request, please let us know. Thank you
- If you cook in the common kitchen, please close the door of the living room to avoid the smell in the entire house and clean your dish.
- You must be minimum 18 years old to stay in our B&B.
- Animals are not allowed. We don’t do any exception.
- Police cancellations:
You can cancel for free 3 days before you arrival, if you cancel within these 3 days, we will ask you to reimburse the amount of your first night.
If you book your stay 30 days in advance, we will ask you to make a deposit of 15% of the total price.
Here are the informations of our bank account for the transfer:
Name: B&B Serpentin
Cardholder name: Quentin De Clerck
IBAN: BE06 3770 2969 0222
BIC bank ING: BBRUBEBB
Communication: your name + room name + date of your stay